Privacy policy

What we collect through the forms

When you send a quote, sell-back, recycling or general request, we receive what you type into the form. That is:

• Your name and company name
• Your email address
• A contact number, only if you choose to give one
• The street address for delivery or pickup, including the ZIP
• The request details: footprint, pallet type, loads, quantity, condition, resin and anything else you write in

What we collect when you browse

We use PostHog, a product analytics service, to understand how the site is used: which pages are visited, how visitors move between them, which forms are started and sent, and general technical facts such as browser type, device type, screen size and approximate location derived from the IP address. PostHog may store an identifier in a cookie or in your browser's local storage so that visits can be counted as one visitor rather than many.

Analytics requests are sent through a first-party proxy on this site's own domain before reaching PostHog. That means the requests look like part of the site to your browser; it does not change what PostHog receives. When you send a form, the request may be linked to the analytics record of the same visit so we can see which pages led to it.

How we use it

We use form details to answer your request: to find pallets or buyers that fit it, to price freight to or from your address, and to write back to you. We use analytics to fix pages that don't work, to see which content is useful and to improve the forms. We don't sell your details, and we don't use them for unrelated marketing lists.

Who we share it with

Answering a request usually means passing it on. A quote request goes to the suppliers in our network who can offer pallets that fit it, and a sell-back or recycling request goes to the buyers or recyclers who can make an offer. Freight carriers may receive the address and load details needed to quote or run a delivery or pickup. Each of these parties gets what it needs to answer your request and uses it for that purpose.

We also rely on service providers to run the site, host it, store form submissions, send email and provide analytics. They process data on our behalf. We may disclose information if the law requires it, or to protect the site and its users from fraud or abuse.

How long we keep it

We keep request details for as long as we need them to answer and follow up on the request, and afterwards as ordinary business records of quotes and offers. Analytics data is kept in aggregate and event form for as long as it is useful for improving the site. If you ask us to delete your details, we will do so unless we have to keep a record of a completed transaction.

Your choices

You can ask to see the details we hold about you, ask us to correct them, or ask us to delete them, by writing to info@plasticpalletsforsale.com. You can block or clear cookies and local storage in your browser, and you can use browser settings or extensions that stop analytics; the site and its forms still work without them.

Please don't send payment card numbers, bank details or passwords through the forms. We never ask for them there.

Security, children and changes

Form submissions travel over an encrypted connection, and access to them is limited to the people and services that need them to answer requests. No method of sending or storing data is perfectly secure, so we can't promise that it never will be exposed.

This site is for businesses buying and selling plastic pallets, and it is not directed at children. If this policy changes, we will post the new version on this page with a new effective date. Questions about it go to info@plasticpalletsforsale.com.

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